Returns And Exchanges

Refunds & Exchanges:

We do not accept returns after 14 days from delivered status.  

• If you receive your product and unhappy we are more than happy to offer you a full product cost refund within 14 days of arrival.
• Your product has arrived damaged, we will either send you a new one or refund the cost.
• We cannot refund any amount paid in customs fees so please  mark as a gift /return . 
• All returns must be shipped with   full packaging.
• We advise that all returns should be shipped via an   insured, tracked postal service  as we can not be held accountable for items lost in transit.
• All refunds will be issued upon arrival of the returned product and may take 2-3 days to be paid into your account.
• We will not refund shipping costs.
• Items in our SALE are non refundable. 

Please contact us: contact@theftblock.co.uk to make a return.